Feedback · Comparison
Canny alternatives for small teams
Canny is a solid feedback tool, built for growing teams. If you're one person or a small team with a young product, you may need much less. Here are the other options and how to pick one.
Why small teams look elsewhere
- Price as you grow. Canny's free plan covers 25 tracked users; paid plans start at $79 a month, billed yearly (as of October 2026). For a product that's still finding customers, that's a lot.
- More than you need. Integrations, segments and AI features are useful at scale. With a few dozen customers you mostly need a list and votes.
- One more tool. Feedback in one place, help articles in another, contact messages in a third.
The options
| Option | Good for | Watch out for |
|---|---|---|
| Other feedback tools (Featurebase, Nolt, Frill and others) | Boards, voting, often a roadmap and announcements | Prices and free plans change; compare current pages |
| Fider (open source) | Free if you host it yourself; there's also a hosted version with a free tier | Self-hosting means updates and backups are on you |
| GitHub Discussions or Issues | Products whose users are developers | Most non-technical customers won't sign up for GitHub |
| A form plus a spreadsheet | The first months, when requests are few | No public voting; people can't see what others asked |
| A simple ideas board inside your support tool | Small products that want requests next to help and contact | Fewer features than a dedicated feedback tool |
What you actually need
For a small product, a feedback board needs to do five things:
- Let people suggest an idea without much effort.
- Let others vote on it.
- Let you approve or hide suggestions, so the board stays clean.
- Show what you decided: planned, in progress, done.
- Live where customers already go, like your help page.
Accounts for voters, integrations with Jira or Linear, revenue per request: these matter later. Don't pay for them on day one.
Example: a solo founder with 40 customers gets two or three requests a week. A public board with voting and three labels is plenty. When the team grows and requests need to reach the engineering tracker, it's time for a bigger tool.
Moving from one tool to another
Most tools let you export ideas as CSV. Before you switch, export, copy the top 20 ideas by votes to the new board, and archive the rest. Old requests with two votes rarely matter, and a fresh board is easier to read.
Quick rule: Choose the tool your customers will actually find. A cheaper board on your help page beats a better one nobody opens.
MvpKit gives each project a public ideas board. People suggest and vote without an account, one vote per browser. You approve suggestions, and you can mark ideas as Planned, In progress or Done. It sits on the same page as your help articles and contact form. It doesn't have voter accounts, integrations or revenue data. If you need those, a dedicated tool like Canny is the better choice.
Want a simple ideas board next to your help and contact form? See MvpKit.